Search4 Office Solutions Limited is committed to protecting your personal information and is fully compliant with the most recent GDPR legislation which came into effect on 25th May 2018.
We will only use your personal details when it’s necessary in order to provide the product or service you have requested or for us to meet our legal or regulatory obligations.
In order to provide our services, we will need to hold the following information about you:
• Title, first name, last name
• Contact details, including email address
• Historical data relating to our contact with you e.g. meetings, phone calls, emails and letters
We may need to share your information with some third parties, in order to fulfil our obligations to you, such as:
• Companies we have chosen for the products and services we offer to you
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
We will only share your personal data when we are carrying out business that you have authorised, so we have a lawful basis for processing your personal data, referred to as “compliance with a legal obligation”.
Similarly, your consent to carry out any transactions is a condition of service, as our recommendations will only be executed on receipt of your written confirmation to proceed.
We will keep your personal information as long as required in order to meet our legal and regulatory obligations.
The majority of your information is processed in the UK and European Economic Area (EEA). However, some of your information may be processed by the third parties we work with outside of the EEA.
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which we hold, or is recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by procedures designed to minimise loss or damage through accident, negligence or deliberate actions. We will protect sensitive or confidential information when storing or transmitting information electronically.
You have several rights in relation to how Search4 Office Solutions uses your information. These are:
Right of access: You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
Right to request that your personal information be rectified: If your personal information is inaccurate or incomplete, you can request that it is corrected.
Right to request erasure: You can ask for your information to be deleted or removed if there is not a compelling reason for Search4 Office Solutions to continue to hold it.
Right to restrict processing: You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but we will ensure that we do not use it in the future for those reasons you have specified.
Right to data portability: You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way.
If you are still unhappy, you can complain to our Supervisory Authority – the ICO. Details of how to “Report a Concern” can be found at: https://ico.org.uk/concerns